Your Company Runs on an Operating System You Never Designed
Most companies have values on the wall. Very few have values in the operating system. After twenty-five years of watching the gap between the two, I think I know where it breaks. Spoiler: it's not where the consultants are looking.
Alignment: the comfortable illusion before execution collapses
Alignment doesn’t collapse with conflict. It collapses quietly when smart people execute different interpretations of the same plan. Clarity is not alignment. Alignment is not execution. And most organisations die in the gap.
When strategy lives in one head
Most organisations do not lack strategy in the absolute sense.
What they lack is a strategy that is shared, articulated, and exposed enough to become usable by more than a handful of people.